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Frequently Asked Questions

After logging into Deriver.com, you can see the status of all your orders in the "my orders" section. Orders with a status of "Preparing" are in preparation, orders with a status of "Shipped" mean they have been delivered to the cargo. Details about your order will be sent to your e-mail address.
For Order Cancellation or Change, You Can Contact Our Live Customer Support Team before the Products are Shipped. Changes / Cancellations Cannot Be Performed on Orders with Order Status "In Cargo".
You can place your order via Deriver.com with payment at the door, credit card and bank transfer.



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